Contact Us

Get professional support for electrical wire sizing calculators, technical assistance, and expert guidance. Our team of electrical engineers and support specialists is here to help electrical professionals worldwide.

24/7 Critical Support Available
International Support

Critical Safety Issues

If you've identified a calculation error that could pose a safety risk, please contact us immediately at:

Emergency Contact: emergency@wiresizes.com

Include "SAFETY CRITICAL" in the subject line for immediate escalation (2-hour response guarantee)

Professional Support Channels

Technical Support

Calculator issues, technical questions, and platform assistance

Email Support:support@wiresizes.com
Response: 24-48 hours
Monday-Friday, 8 AM - 6 PM EST

Professional Consulting

Expert electrical engineering consultation and project guidance

Professional Line:consulting@wiresizes.com
Response: 24-48 hours
Monday-Friday, 9 AM - 5 PM EST

Legal & Compliance

Terms of service, privacy policy, and legal compliance questions

Legal Department:legal@wiresizes.com
Response: 3-5 business days
Monday-Friday, 9 AM - 5 PM EST

Educational Resources

Training materials, educational partnerships, and curriculum development

Response: 2-3 business days
Monday-Friday, 8 AM - 5 PM EST

Support Categories

Calculator Technical Issues

  • Calculation result discrepancies
  • Input parameter questions
  • Browser compatibility issues
  • Mobile app functionality
  • Print and export problems
  • Performance and loading issues

Electrical Code Questions

  • NEC 2023 interpretation questions
  • Local code variation guidance
  • AHJ requirement clarification
  • Code update notifications
  • Ampacity table questions
  • Derating factor applications

Professional Services

  • Custom calculation development
  • Enterprise integration support
  • Professional training programs
  • Bulk licensing options
  • API access requests
  • White-label solutions

Educational Support

  • Curriculum development assistance
  • Student access programs
  • Training material requests
  • Certification program support
  • Academic partnerships
  • Research collaboration

Response Time Expectations

Critical Safety Issues

Within 2 hours

Calculation errors that could pose safety risks

Technical Support

24-48 hours

Calculator functionality and technical questions

General Inquiries

2-3 business days

General questions and information requests

Partnership & Business

3-5 business days

Business partnerships and commercial inquiries

Professional Services

Custom Calculator Development

Development of specialized calculators for unique electrical applications

Custom calculation algorithms
Industry-specific parameters
Integration with existing systems
Professional validation and testing
Ongoing maintenance and updates

Get Started

Contact our professional services team to discuss your specific requirements and get a customized solution.

Contact Team

Enterprise Training Programs

Comprehensive training programs for electrical teams and organizations

On-site training sessions
Custom curriculum development
Certification programs
Ongoing support and resources
Performance tracking and assessment

Get Started

Contact our professional services team to discuss your specific requirements and get a customized solution.

Contact Team

Code Compliance Consulting

Expert guidance on electrical code compliance and interpretation

NEC code interpretation
Local code variation guidance
AHJ interaction support
Compliance documentation
Regular code update briefings

Get Started

Contact our professional services team to discuss your specific requirements and get a customized solution.

Contact Team

International Support

North America

Countries Supported:

United States, Canada, Mexico

Standards:

NEC, CEC, NOM

Support Level:

Full localization and code support

European Union

Countries Supported:

Germany, France, United Kingdom, Netherlands, Others

Standards:

IEC, EN, VDE, BS

Support Level:

Limited support, IEC-based calculations

Asia Pacific

Countries Supported:

Australia, New Zealand, Japan, Singapore

Standards:

AS/NZS, JIS, SS

Support Level:

Consultation available for standard adaptation

Other Regions

Countries Supported:

All other countries

Standards:

Local standards

Support Level:

General guidance, standard interpretation

Frequently Asked Questions

Are calculations guaranteed accurate?

Our calculations are based on NEC 2023 standards and extensively tested. However, all results must be verified by licensed professionals before implementation.

Do you provide installation services?

We provide calculation tools and consulting services only. All electrical installation work must be performed by licensed electrical contractors.

How often are calculators updated?

We continuously monitor code changes and update our algorithms accordingly. Major updates follow NEC revision cycles, with minor updates as needed.

Do you support international codes?

Primary support is for NEC-based calculations. Limited support is available for IEC and other international standards through our consulting services.

Is professional consultation available?

Yes, our team includes licensed electrical engineers available for professional consultation, project review, and custom solution development.

What about mobile app support?

Our platform is fully responsive and optimized for mobile use. Native mobile apps are under development for enhanced offline capabilities.

Office Information

Headquarters

WireSizes.com

Professional Electrical Calculation Platform

United States

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM EST

Saturday: 9:00 AM - 2:00 PM EST

Sunday: Emergency support only

Emergency Contact

Critical Safety Issues

For calculation errors that could pose immediate safety risks:

emergency@wiresizes.com

Available 24/7 • 2-hour response guarantee